Returns

Due to increased demand for our products and federal requirements regarding sterilization and restocking due to COVID-19, our new return policy is as follows:

Once your items have been delivered, you will have 30 days from the date of delivery to ship unused, unopened products back to us for a full refund, less a 15% restocking fee. Any products that have been used or opened cannot be accepted for a return. 

 

All return requests must be made through the completion of the product return form below. All returns are carefully inspected by our Quality Control department.

Product Return Form

We cannot accept any returns without prior authorization, please complete this brief Product Return Form or contact our customer service department at service@ascentcaredental.com